Managers: Now You Know.

According to research that was done by Kenneth Kovoch in the Advanced Management Journal (Spring, 1998) he surveyed thousands of people at all organization and wage levels throughout the United States.  Kovoch's research uncovered that what manager though employees wanted was in fact different than what the employees actually wanted.  The results of Kovoch's survey are listed below.

What Managers Think                What Employees

Employees Want                              Really Want

1                   Good Pay                              5

2                  Job Security                          4

3           Promotion and Growth                  6

4        Good Working Conditions                 7

5              Interesting Work                        1

6              Tactful Discipline                      10

7            Loyalty to Employees                    8

8     Full Appreciation of Work Done          2

9       Help with Personal Problems            9

10    Feeling of Being in on Things             3

The approach utilized by Kovoch is a valuable method to uncover the differences between managment and employees.  This compilation of data is useful to demonstrate how perception within the workplace could place additional stress on employees and potentially have the effect on them to ultimately leave an organization.  However, by uncovering this information, for example, management could utilize this to their benefit and implement a policy that reduces the redundancy of work in order to make it more interesting, while giving appreciation for work that is done well.  Other applications could be used to increase the frequency of continuing education, strategic planning, and employee performance reviews correlated to merit raises.

If you would like more information on how to implement strategic systems and procedures, please do not hesitate to contact me for more information how Progressive Impact helps businesses become more Productive and Profitable.